Privacy Policy

Last updated: October 14, 2026

QA Hub ("we," "us," "our") provides affordable, industry-relevant IT and software testing training. This Privacy Policy explains what information we collect when you use our website or enquire about our courses, how we use it, and the choices you have. By using this website or submitting your details through our demo booking form, you agree to the practices described here.

1. Information We Collect

When you book a free demo, contact us, or fill any form on this site, we may collect:

• Your name, phone number, and email address
• The course you are interested in
• How you found out about QA Hub, including the advertisement or web page that brought you to our site (for example Google, Facebook or Instagram, and the campaign name)
• Optional details you choose to add, such as your experience level and preferred learning mode
• Any additional messages or notes you choose to share with us

We do not knowingly collect sensitive personal information such as payment card details, government ID numbers, or health data through this website.

2. How We Use Your Information

We use the information you provide to:

• Respond to your demo booking or enquiry within 24 hours
• Share course details, batch timings, and curriculum information relevant to your interest
• Contact you via WhatsApp, phone, or email for follow-up and support
• Improve our courses, website, and learner experience

3. Third-Party Tools We Use

When you book a demo, your details are stored securely in our own customer management system (CRM) so that a counsellor can contact you. Follow-up may happen by phone, email or WhatsApp Business, and demo classes are held on Zoho Meeting, which sends you the meeting invitation.

To measure which of our advertisements work, this website may use Google Analytics, Google Ads conversion tracking and the Meta Pixel (Facebook and Instagram). These tools use cookies to record visits and whether a demo was booked; we do not send them your name, phone number or email address. Their use of data is covered by the Google Privacy Policy and the Meta Privacy Policy. We do not sell your information to these or any other third party.

4. Data Sharing

We do not sell, rent, or trade your personal information to anyone. We may share your details with:

• Our internal faculty and support team, solely to assist with your enquiry or enrollment
• Service providers (such as messaging or form tools) strictly to operate our booking and communication process
• Authorities, only where required by applicable law

5. Data Retention

We retain your enquiry information for as long as necessary to respond to you, manage your enrollment, and maintain reasonable business records. You can request deletion of your information at any time — see "Your Rights" below.

6. Cookies

Our website uses cookies and similar technologies (such as browser storage) to remember how you reached us for up to 30 days, to understand how visitors use our site, and to measure our advertising (see section 3). You can block or delete cookies in your browser settings, and you can manage ad personalisation in your Google ad settings and Meta ad preferences. The demo form still works with cookies turned off.

7. Data Security

We take reasonable technical and organizational measures to protect your information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Your Rights

You may contact us at any time to:

• Ask what information we hold about you
• Request correction of inaccurate information
• Request deletion of your information from our records
• Opt out of further communication from us

To exercise any of these rights, reach out to us via the contact details on our website.

9. Children's Privacy

Our courses and this website are intended for individuals who are at least 16 years old. We do not knowingly collect information from children under this age.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The "Last updated" date at the top of this page will reflect the most recent revision.

11. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please reach out to us through the contact details listed on our website or via WhatsApp.